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Marketing

Creating a Customer-Friendly e-mail Marketing Program
Is SPAM part of your customer's Diet?-Rules for creating a successful e-mail marketing campaign
Positioning: What the heck do you do and why should I care?

Career

Never put your future in the hands of someone else...
What were you doing before you became so busy?
Letting go of the familiar: Why technical specialists often fail to progress in their careers, and how they can avoid this trap.

Management

Why System Security is a Business Imperative
Are you Strangling Your Business? - Here is why you may not be getting the results you expect
How much is engineering worth? benefits are often measured in mistakes not made, rather than results achieved.
Is e-mail a benefit or a liability? Do you know how much it is costing you, and who's responsibility is it?
Successful Teams focus on achieving results, not on being right

Communication

Technically Speaking...Don't be too Technical - Rules for creating captivating technical presentations.
Is e-mail a benefit or a liability? Do you know how much it is costing you, and who's responsibility is it?
Are virtual meetings a waste of time? Here are some thoughts on how to make them work better.

Customer Service

Customer Service: How to deal with "me first"

Technology

The four security threats
Safe surfing
Security Acronyms and terms
What is system hardening and how do you do it?
Have you been hacked?

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